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Talent Generalist - South


Posted: 12/26/2019
Job Reference #: 4870
Categories: Other/General

Job Description

  • Job LocationsUS-FL-West Palm Beach
    Job ID
    # of Openings
    Human Resources
    Regular Full-Time
  • Overview

    Children's Home Society of Florida: Ending the need for foster care as we know it from Children's Home Society Florida on Vimeo.

    Since opening our doors in 1902, CHS became a part of Florida's history.

    CHS has been committed to growing and evolving to provide the right services and solutions to address the needs of children and families throughout the changing times. Every day, our team works with parents and kids to empower them and encourage them. With innovative technology solutions and a dedicated, experienced team throughout the state, we’re changing the face of foster care and positively impacting children and families’ lives for generations to come.

    Join our team to continue to do good and create history serving Florida's children and families!

    As the Talent Generalist, you will provide support with the execution of Talent policies and practices in a designated area/region to equip CHS to meet its strategic Talent goals and objectives. With a focus on exceptional customer service, the Talent Generalist assists Talent Business Partners in executing high quality services that support team member attraction, development, and retention, as well as compliance with federal and state regulations and audit requirements to enhance CHS’s talent effectiveness, capability, engagement and team member experience. Overall,you will to the CHS high performance culture by exhibiting our values and providing quality results that position CHS as the leader in delivering proactive behavioral health, child welfare management, community school and early childhood solutions for Florida’s children and families.


    • Uplifting mission-driven work culture
    • Make an impact in your community and become a part of Florida's history!
    • Growth and professional development opportunities
    • Great benefits package, including generous paid time off and holidays
    • Opportunity to make a positive difference in children and families within your own community!



    Provide support with the execution of Talent policies and practices to ensure CHS is equipped to meet its strategic goals and objectives, while enhancing Talent effectiveness, capability, engagement, and team member experience.

    Team Member Relations

    • Assist Talent Business Partners in investigating and responding to team member complaints, grievances, claims, and government agency and opposing counsel inquiries.
    • Ensure that all complaints and team member/management interactions are handled in a confidential and compliant manner.
    • Assist Talent Business Partners with execution of team member corrective action, performance improvement and coaching plans.
    • Participate in unemployment hearings, unemployment submissions/tracking, and other related activities when needed.

    Audit & Compliance

    • Support the audit preparation and review processes.
    • Execute regular internal employment file audits to verify compliance and prepare for annual audits.
    • Support the 5-Year Rescreen and all other annual screening processes, including residential, upon request.
    • Correspond with licensing agents for audit prep & compliance, residential background screening logs, and attending re-licensing audits as needed.
    • Recommend opportunities to strengthen the internal control structure.
    • Provide Employment Verifications including but not limited to requests under F.S. Chapter 435.

    Talent Engagement

    • Support the talent acquisition process, including participation in local career fairs and college recruiting functions.
    • Provide consultation in Talent policy and practice interpretation, when needed.
    • Support team member Wellness initiatives to help improve team member health and well being.
    • Support team member engagement survey planning, execution, feedback and action planning.
    • Conduct stay and exit interviews, when necessary, and provide data for action planning.
    • Respond to team member inquiries regarding talent polices, programs and practices, as needed.

    Contribute to a positive, engaging work environment.

    • Develop a strong knowledge base and stay current on Talent-related issues and trends.
    • Participate actively in departmental meetings, training and education, as well as the quality process.
    • Comply with CHS’s code of conduct, policies, procedures and other obligations.
    • Assist with training other team members and providing back up when necessary.
    • Pick up projects on the fly; perform other duties as assigned from time to time.
    • Demonstrate the CHS Common Bond Values in the performance of all job duties.



    • Knowledge of:
      • Employment Law | Employee Relations | General Human Resources
    • Skills and proficiency in:
      • Planning, organization, time, project management, process improvement, oral/written communication.
      • Interpersonal relationship building, collaboration, teaming, conflict resolution.
      • Software systems including MS Excel, PowerPoint, Word; Adobe; Paylocity HRIS; iCIMS ATS, Relias Learning.
    • Ability to:
      • Foster the creation of a positive work environment and a high level of team member engagement.
      • Perform under strong demands in fast-paced, diverse, sometimes ambiguous environments.
      • Perform at a high level of autonomy, with general supervision.
      • Handle highly stressful, sensitive situations; maintain confidentiality and professional boundaries.
      • Meet critical deadlines, while maintaining attention to detail, accuracy and quality.
      • Solve varied problems and document results using sound judgment.
      • Demonstrate the behaviors of our CHS Common Bond Values.
      • Be energetic, passionate and adaptable with a deep commitment to social service, empathy for children and families and a positive approach to embracing and managing change.


    • Bachelor’s degree in Business, HR or related field from an accredited university, required
      • Equivalent combination of education, training and experience may be considered
    • Two to three years of progressive Talent/HR experience, required

      - PREFERRED-
    • Experience in supporting multiple geographic locations
    • Professional in Human Resources (PHR or SHRM-CP) certification

    Together, good can be done.