Fontainebleau Miami Beach

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Salon Concierge

at Fontainebleau Miami Beach

Posted: 1/2/2020
Job Reference #: 1707

Job Description

  • Job LocationsUS-FL-Miami Beach
    ID
    2019-1707
    Category
    Spa/Salon/Gym
    Type
    Regular Part-Time
  • Overview

    "IF YOU CREATE THE STAGE SETTING AND IT IS GRAND, EVERYONE WHO ENTERS WILL PLAY THEIR PART."
    - Morris Lapidus

    A spectacular blend of Golden Era glamour and modern luxury, Fontainebleau today reinvents the original vision of legendary architect Morris Lapidus - a stage where everyone plays their unique part. At Fontainebleau, striking design, contemporary art, music, fashion and technology merge into a vibrant new kind of guest experience. Guests are invited to enter a world where they are free to play, shop, dine, spa, meet or simply relax - however they define a perfect day. Situated on oceanfront Collins Avenue in the heart of Millionaire's Row, Fontainebleau Miami Beach is one of the most historically and architecturally significant hotels on Miami Beach. Opened in 1954 and designed by Morris Lapidus, it was the most luxurious hotel on Miami Beach, and is thought to be the most significant building of Lapidus' career.

    Responsibilities

    We are looking for a Salon Concierge to join TEAMBLEAU! The Salon Concierge will be responsible for scheduling salon services for guests and providing superior customer service.

    Examples of Duties, includes but is not limited to the following:
    1. Greets guests
    2. Arranges appointments
    3. Answers telephones
    4. Answers guests' questions relating to Fontainebleau
    5. Prepares arrival schedule for next day and makes confirmation calls
    6. Adheres to Fontainebleau Spa Luxury Service Standards for guest service.
    7. Performs other related duties as assigned.

    Qualifications

    • Ability to maintain confidentiality of sensitive information.
    • Ability to communicate effectively and establish and maintain effective working relationships with staff.
    • Experience in customer service related areas such as call center, front desk, reception or retail preferred.
    • High school education or equivalent preferred.
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