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Reservations Agent

at HCareers

Posted: 10/16/2020
Job Reference #: 9447_1538654
Keywords: hospitality, hotel

Job Description

Company Info

Delivering Hospitality, Creating Value, Every Customer, Every Time

Davidson Hotels & Resorts is one of the largest and most successful independent hotel management companies in the industry. The combined experience of our team represents a breadth and depth of expertise that is unmatched, and we believe our people are the cornerstone of our success. We are committed to making Davidson a great place to work and provide the foundation for building successful careers. If you share our passion for delivering hospitality where details matter, apply today to join our team!

Established in 1974, Davidson Hotels & Resorts is a leader in the hospitality industry and a rapidly growing hotel company. We offer full service hospitality management, development, acquisition, accounting, and consulting expertise for the lodging industry. Our portfolio of hotels is focused on 3 and 4 star properties such as Hilton, Embassy Suites, Doubletree, Renaissance, Marriott, Westin, Sheraton, Hyatt Regency, and impressive Independent and Select Service Hotels.

Property Info

Inspired by the lyrics and lifestyle of singer, songwriter and author Jimmy Buffett, Margaritaville Hollywood Beach Resort is a destination resort and entertainment complex on the legendary Hollywood Beach Broadwalk. Hollywood Beach is a classic South Florida beach town that's enchanted visitors since the 1920s. Often compared to quaint European and funky California beach towns, the character of this inviting area is all Florida. Evening strollers, morning joggers, bicyclists and roller-bladers share the brick paved, beachfront thoroughfare with those enjoying the many cafes and bars along the way. With an extensive array of amenities and a high level of hospitality, service and attention to detail, the 349-room 17-story destination resort is the perfect setting for guests to escape the everyday and just chill. Margaritaville Hollywood Beach Resort brings an entirely different resort perspective to South Florida with its unique, authentic, "no worries," tropical vibe and the feeling of escape that is experienced immediately upon arrival. With eight casual and upscale dining and entertainment venues including Jimmy Buffett's Margaritaville, LandShark Bar & Grill and the 5 o' Clock Somewhere Bar & Grill - there is a place at Margaritaville Hollywood Beach Resort for you- come join our team today!

Position Info

Davidson Hotels & Resorts is one of the largest and most successful independent hotel management companies in the industry. The combined experience of our team represents a breadth and depth of expertise that is unmatched, and we believe our people are the cornerstone of our success. We are committed to making Davidson a great place to work and provide the foundation for building successful careers. If you share our passion for delivering hospitality where details matter, apply today to join our team!

The Reservations Agent takes and confirms reservations for guests. Determines space availability and control space and ensure utilization of available guestrooms. Reservation clerk will check expected arrivals for three days out for any duplicate reservations, maintain files for all definite arrivals, assist in the billing of no-show reservations. Block reservations for suites to accommodate special requests, coordinate group room blocks with Sales department. Post advance deposits to correct accounts, review hotel information and availability, run confirmations and mail as assigned. Assist Director, Revenue Management with all tentative and definite paperwork for groups. Assist the Front Office with pre-registration of V.I.P.'s and local Preferred accounts.

QUALIFICATIONS:
* High School graduate or G.E.D. equivalent.
* Ability to communicate effectively with the public and other Team Members.
* Prior experience preferred.
* Read, write and speak English fluently.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hotels & Resorts is a drug free workplace. Pre-employment drug test and background check required.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!