Seminole Gaming

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SUPERVISOR - SLOT

at Seminole Gaming

Posted: 12/25/2019
Job Reference #: 31424

Job Description

  • Job Location(s)US-FL-Hollywood
    Seminole Property
    Seminole Hard Rock Hotel & Casino Hollywood
    Position Type
    Full Time
    Shift
    Varies
    Category
    Slots
    Requisition ID
    2019-31424
  • Overview

    About Seminole Hard Rock Hotel & Casino Hollywood

    Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at www.seminolehardrockhollywood.com, call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.

    Responsibilities

    Under the supervision of the Director of Slot Operations, the incumbent is responsible for assisting Slot management in all phases of Slot operations.

    Essential Job Functions:

    • Monitoring daily transactions for accuracy and response time;
    • Supervising assigned slot attendant group;
    • Handling employee and customer complaints and disputes;
    • Safeguarding against theft and ensuring the security and integrity of all casino property.
    • Maintains the highest level of guest player service.
    • Performs other duties.

    Qualifications

    High School diploma or equivalent preferred. Minimum one (1) year SLOT Attendant or SLOT Technician experience or one (1) year of relevant casino experience in a high volume casino environment required. Previous experience as a Slot Floor Supervisor strongly preferred. Must be able to work various shifts and flexible hours. Ability to use an "in ear" communication device and have the dexterity to handle and service slot machine parts.

    Work Environment:

    • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
    • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
    • Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

    Closing:

    The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

    As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

    • Credit Check
    • Criminal Background Check
    • Drug Screen

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    Disclaimer
    While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

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