Seminole Tribe of Florida

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Customer Service Representative

at Seminole Tribe of Florida

Posted: 10/17/2019
Job Status: Full Time
Job Reference #: 1586
Categories: Customer Service

Job Description

The incumbent in this position is responsible for assisting the Seminole Tribe of Florida's travel staff in a variety of administrative and clerical matters. The individual answers phones and questions about travel policies and process, prepares documentation, maintains travel files, services walk in customers, performs research and other basic clerical activities within the Native American Travel Department of the Seminole Tribe of Florida. The incumbent work involves assignments that require some independence in making decisions and obtaining solutions while adhering to and/or operating within established policies, rules and guidelines. High School Diploma or equivalent GED is required. A minimum of one (1) year working in the travel industry is required. Prior experience working with Concur Travel, Sabre, Trams or Grasp applications is preferred. Possession of a valid Florida Driver's License is required. Must demonstrate excellent telephone etiquette and customer service skills. Must demonstrate proficiency utilizing Microsoft software packages. Must have the ability to travel and work a flexible schedule including evenings, weekends and holidays.

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